Returns & Sizing
Holiday returns for purchases made from 11/15-12/24 will be accepted until Jan. 14th.
No holiday returns will be allowed after Jan 14th. See the rest of the details below.
You have 15 days from the date of original purchase/shipment date for a STORE CREDIT ONLY. All clothing must be returned in their original, unworn, unwashed & smoke-free condition with tags. All jewelry and accessories are final sale and cannot be returned for store credit. Sale items are all final sale & cannot be returned for store credit. Seasonal Holiday Graphic Tops cannot be returned for store credit within 5 days before the holiday or afterwards.
Original and return shipping fees are the responsibility of the customer. Once we receive and approve your return we will issue you a store credit. Store credit is issued via email and can be used online or on the fashion truck. Please note we do not do exchanges for online purchases. If you would like to reorder a style in a different size or color you need to place a new order online or in person using your store credit. We cannot guarantee the style will still be in stock when you go to place your new order. If you do not want to wait for your store credit to place your new order you may place it using an alternative payment method (credit card/cash) and save your store credit for a later date.
Returns can be mailed or dropped off at Lola's Lookbook,1133 A North Broadway, North Massapequa, NY 11758.
Please note we reserve the right to reject any return that does not meet the return requirements.
What Size Am I?
Bust - Measure the fullest part of your bust and make sure the measuring tape fits comfortably.
Waist - Make sure the measuring tape fits comfortably around the narrowest part of your waist.
Hips - Place the measuring tape below your waist and above your thigh. Make sure the tape fits comfortably around your body.